Privacy Policy

Zero Carbon Analytics attaches great importance to respecting the right to privacy of the visitors to its website.

Your personal data are processed by Zero Carbon Analytics.

You can contact us under this address:

Or send an e-mail via the contact form.

Who is covered by this privacy policy?

Every visitor to our website, people who use our services (e.g. those who subscribe to our newsletters), people who email us and tenderers/suppliers.

What information about you do we handle and how long do we retain the information?

We handle the hereunder mentioned personal data that we collect directly from you or via cookies (see our cookies policy)


We use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site.

This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google Analytics to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally-identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

This data processing is based on your consent (article 6.1.a of the GDPR).

You have the right to withdraw your consent at any time (see your rights hereunder).


When you register for newsletters, we also collect and process your identification data (name, first name, title and email address) for registration and delivering of our newsletters. We use a service provider to deliver our newsletters.

Again this is based on your consent (article 6.1.a of the GDPR).

You may unsubscribe from our newsletters at any time. We will not keep your data once you have unsubscribed.

When you register for newsletters, we gather statistics around email opening and clicks using industry standard technologies including clear gifs. This information is only processed in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

Contacting us

Based on our legitimate interests or those of the Zero Carbon Analytics (article 6.1.f of the GDPR):

  • When you email us, chat with us or otherwise contact us, we process your contact details, when required, in order to provide you with the requested support. This data processing is based on your consent (article 6.1.a of the GDPR).
  • When you contact us to make use of your data subject rights, we process your contact details and the proof of your identity you send us in order to address your request.  Depending on your request, we can also process other personal data we have collected in order to address your request.

This data processing is for compliance with legal obligations to which we are subject (article 6.1.c of the GDPR).

We will store those data for a duration of one year. This duration aims at having history of the case in case the data subject comes back with any further requests. Further, all our emails are archived for audit purposes for the duration of our audit obligations.

Service providers and transfer to third parties

We do have recourse to service providers as mentioned above. Those service providers otherwise referred to as data processors are third parties who provide elements of support to us. We have contracts in place with our data processors that exclude the transfer of personal data to a third country or international organisation.

This means that they cannot do anything with your personal information unless we have instructed them to. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

We do not transfer any of your data collected as mentioned above to any third party for commercial purposes.

How do we protect your personal data?

Your personal data are handled in full confidentiality. We make all necessary effort to take technical and organisational measures that might be required so as to ensure security of your personal data.

Your rights

Under the General Data Protection Regulation (Regulation (EU) 2016/679) of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR), you have rights as an individual which you can exercise in relation to the information we hold about you:

  • right to request access to your data and rectification of your personal data.
  • right to request erasure of your data (right to be forgotten) in the cases described in article 17 of the GDPR;
  • right to obtain from us restriction of processing where there is contestation about the data processing for a period enabling to solve the issue;
  • right to data portability;
  • where the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent means that we will not make use of your data any longer. However, use made of your data in the past remains valid.

Your right to object

You have the right to object, on grounds relating to your particular situation, at any time to processing of your personal data which is based on our legitimate interests (Article 6(1), (f) of the GDPR). To exercise those rights, please send us an email via the contact form with a proof of your identity. Please note that you always have the right to lodge a complaint with the Data Protection Authority of the European country of your choice.